Welcome to DiscoverNUTRITION!

See below for answers to frequently asked questions or contact us at discover@nutrition.org with any inquiries.

Use the links below to jump to a frequently asked question: 

 

Who should I contact for technical support? 

DiscoverNUTRITION staff is available to assist learners Monday through Friday from 9:00 AM to 4:30 PM ET by email at discover@nutrition.org or visit the Contact Us page to submit your question. 

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Is there a fee to take a course? Are there discounts for ASN members? 

Fees apply to some content. For each course, the fee is listed on the Overview tab or Register tab. 

If you are an ASN member, you must log in to access any special member discounts for a course. Once logged in, all displayed prices are the member rates available to you. 

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What is the refund policy? 

A user may cancel their enrollment for a course within two days of purchase if (1) none of the content included in the course has been accessed by the user, and (2) a written request is made within two days of purchase. All refund requests must be submitted in writing using the Contact Us online form. 

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I represent an institution that needs to provide staff training or education content to students. Is there a volume discount and mechanism to track participation? 

Yes, volume discounts are available. Institutional purchases include participant tracking and reports which institution administrators can access. 

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How long do I have access to my course? 

You have access to a course for 365 days after purchase or until the course expires, whichever occurs first. 

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How do I share my thoughts about the site?

Through our evaluations for courses, we encourage feedback from learners. You can also use the Contact Us online form to share your feedback or questions – we want to hear from you! 

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Which web browser should I use for the DiscoverNUTRITION website? 

DiscoverNUTRITION works with most modern web browsers (e.g., Chrome, Internet Explorer, MS Edge, Safari) and is also mobile-friendly. 

To view recordings, you will need to have sound playback capabilities. Some corporate firewalls may block streaming media traffic, however. 

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How do I create an account? 

If you are a member of ASN, click ‘ASN Discover Nutrition login’ at the top right corner of the screen and then the ‘ASN Discover Nutrition login’ button. 
Enter your ASN member login credentials. 
Click the ‘LOG IN’ button. 
You will be returned to the learning portal website to complete your profile information for the DiscoverNUTRITION website. 

If you are not a member of ASN, click ‘Register’ at the top right corner of the screen. 
Click ‘Create new visitor account’ in the Visitor Login section. 
Complete the online form. 
Click the ‘Create new visitor account’ button at the bottom of the page.  

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How do I log in to my account? 

If you are an ASN member, click ‘ASN Discover Nutrition login’ at the top right corner of the screen and then the ‘ASN Discover Nutrition login’ button. Enter your ASN member login credentials. Click the ‘LOG IN’ button. 

If you are not a member of ASN, click ‘ASN Discover Nutrition login’ at the top right corner of the screen and then the ‘Visitor login’ button. Enter your email address and password. Click the ‘Log in’ button. 

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How do I edit my account information? 

Click ‘My Account’ at the top of the page. 
Once on the ‘My Account’ page, click the ‘Edit’ tab to make updates or changes. 
Click ‘Save’ at the bottom of the page to apply the revisions to your account information. 

If you are a member of ASN, your DiscoverNUTRITION account has been synced with your ASN member record. Some fields cannot be edited on the DiscoverNUTRITION website. To make updates to the fields that cannot be edited, click here, login, and then select My Profile to make changes, or contact mem@nutrition.org. 

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How do I reset my password? 

If you are a member of ASN, your password can be reset on the ASN member portal website only. To reset your password, click here. Your password cannot be reset on the DiscoverNUTRITION website. 

If you are not a member of ASN, visit the Request new password page, enter your email address, and click ‘Email new password’. You will be sent an email with a link to reset your password. 

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How do I search for courses matching my interests? 

Click ‘Catalog’ at the top of the page and go to ‘Catalog list’ or ‘Catalog cards’. 
Search by keyword or filter courses by format, category, or price. 

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How do I find a list of courses that are currently available? 

Click ‘Catalog’ at the top of the page and go to ‘Catalog list’ or ‘Catalog cards’. 
Search by keyword or filter courses by format, category, or price. 

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How do I bookmark a course? 

Click on the desired course. 
In the Overview tab for the course, click ‘Bookmark this course’ in the course summary box on the right. 

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How do I find a list of courses I previously bookmarked? 

Click 'My Account' at the top of the page and go to ‘Bookmarks’. 
You will see the list of courses you have previously bookmarked.

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How do I remove a bookmark? 

Click 'My Account' at the top of the page and go to ‘Bookmarks’. 
Click the ‘-’ icon next to the course title that you would like to remove from your bookmarks list. 

Alternatively, navigate to the desired course, and click 'Unbookmark Course' in the course summary box on the Overview tab for the course. 

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How do I register for a course? 

For any course, click on the course’s ‘Register’ tab to enroll in a course. 
Follow the directions to complete your registration. 

For any special collection courses, you must register for the special collection before you can access the individual courses included within it.  

You must be logged in to the website to register for a course. 

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How do I print my receipt? 

Click ‘My Account’ at the top of the page and go to ‘Orders and receipts’. 
To the right of the date for an order, click the printer icon to print your receipt. 

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How do I download a receipt?  

Click ‘My Account’ at the top of the page and go to ‘Orders and receipts’. 
To the right of the date for an order, click the printer icon. 
Click the ‘Print Invoice’ button on the top right. 
Select the ‘Save as PDF’ option and save the file to your preferred file location. 

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How do I find my courses? 

Click 'My Account' at the top of the page and go to ‘Courses’. 

Completed courses are listed under the 'Completed Activities' tab. 

Pending courses (courses in which you are enrolled but have not yet completed) are listed under the 'Pending Activities' tab. 

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Will a course save my progress if I need to step away and return to it later?  

Yes, your progress in a course will automatically be saved. 

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Will a quiz/evaluation save my progress if I need to step away and return to it later?  

Quizzes and evaluations will not save your progress unless you click the ‘Save Progress’ option. 

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How do I return to a course I’ve already enrolled in if I need to step away and return to it later?   

Click ‘My Account’ at the top of the page and go to ‘Courses’. 
Click the course as appropriate. 
Click ‘Take course’. 
Click ‘Resume course’. 

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I finished my course – where’s my certificate? 

Once you have completed a course, you can download your certificate. A certificate is the last item listed in the course outline. 

Certificates for completed courses can also be accessed by clicking the ‘My Account’ tab and going to ‘Transcript'. 

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How do I download a certificate? 

Click ‘My Account’ at the top of the page and go to ‘Transcript’. 
Click ‘Certificate’ for a course as appropriate. 

Please note that a course must be completed before a certificate can be downloaded for it. 

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How do I see my credits from my completed courses? 

Click ‘My Account’ at the top of the page and go to ‘Transcript’. 
Choose ‘Completed activities’. 
Credits from past courses can be searched by title or within a date range. 
Your transcript information can be viewed, downloaded, or printed. 

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How do I download my transcript? 

Click ‘My Account’ at the top of the page and go to ‘Transcript’. 
Click the ‘Download PDF’ button on the top right. 
A PDF of completed and pending activities will be downloaded. 

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